Terms

GENERAL

Uitto is a trademark of Uittoboards Oy. This page will give you information of our terms and conditions of payment methods, delivery, returns, privacy policies and other terms.

CONTACT INFORMATION

Uittoboards Oy (FI26705033)

Mikkolantie 1A, 00640 Helsinki, Finland

+358451077394

RETURN POLICY

We offer full 14 days money back guarantee from the date you receive the order. Please note that we don't offer free return, so you have to pay the postage of return by yourself. All returned items must be in original packaging and in good condition.

If you want to return your purchased item, give us a message via our return page here

PAYMENT METHODS

You can pay your order by one of the following methods:

Credit Cards: Visa, MasterCards, American Express. Credit card payment are made by Stripe payment gateway.

Paypal: If you want to pay with PayPal, you must have personal PayPal account for the payment. You can register your Paypal account from Paypal website.

DELIVERY

Usually shipments leaves from our warehouse on same or next business day after receiving the payment. There can be occasional delays on holiday seasons.

Finland: All shipments to Finland are shipped with Posti's Economy 16 Parcel and it usually this takes 2-5 business days. The parcel is delivered to your closest Post Office. You will get SMS message once the parcel is ready to pick up.

International shipping: To all other countries shipments are shipped with Omniva (Eesti Post). The delivery time is about 3-14 business days depending your location.

SHIPPING FEES

We offer free shipping to Finland on all order over 100€. Shipping fee for orders under 100€ is 8,90€

International shipping cost is 9,90€ for all countries. Shipping costs include Finnish VAT 24%. Customer outside of EU are responsible for possible import customs and taxes.

Privacy Policies

Data Security / SSL

www.uittoboards.com has SSL guaranteed security on every page where we manage information from our customer. Such pages are for example checkout page and my account pages.

Privacy

When you use our webshop we collect following information:

  • Contact information
  • Order and payment information
  • Feedback, support inquiries or other message you may send us

We use Google Analytics to analyse our website and how users are using it. Not to give that information to us, you can use Google’s plugin for that: https://tools.google.com/dlpage/gaoptout.

Data Storage

We store your data on our ecommerce platform Shopify. Some service we use like Payment Gateway Stripe, Paypal, or our support system Help Scout may store your data on their servers in USA or elsewhere. We do not provide your data to any other 3rd party excluding information we need to complete your orders, such information is always handled with SSL connection. We may use cookies and other tracking technologies to enhance our webshop usability and user experience and analyse how users are using our web shop. If you want, you can block cookies from your browser, but that may cause some problems in usability of our web shop.

 

LAW AND JURISDICTION

Uittoboards Oy is a Finnish company located in Helsinki, Finland and therefore Finnish law will be applied to all disputes arising under this user agreement. All disputes that can’t be solved with mutual agreement between seller and customer will be solved  in the district court of Helsinki, Finland.